FAQ

Round-trip transfers are included from hotels in Chiang Mai city or Chiang Mai Airport. The scenic drive to Mae Wang takes approximately 1.5 hours. Please confirm your pickup location and time when booking.

Yes. We use fresh local ingredients and can prepare vegetarian, vegan, gluten-free, or allergy-aware meals. Please tell us about all dietary requirements and allergies when booking so our team can prepare in advance.

Families with young children are welcome. Activities focus on guided nature walks and respectful elephant observation without forced interaction. Some jungle paths may be uneven, so please tell us the children's ages and any mobility needs before booking.

Our elephant experiences focus on respectfully observing elephants in their natural surroundings. There is no riding, no shows, and no forced interaction. Activities vary by program, so please review the selected itinerary or ask our team before booking.