FAQ

Round-trip transfers are included from hotels in Chiang Mai city or Chiang Mai Airport. The scenic drive to Mae Wang takes approximately 1.5 hours. Please confirm your pickup location and time when booking.

Yes. We use fresh local ingredients and can prepare vegetarian, vegan, gluten-free, or allergy-aware meals. Please tell us about all dietary requirements and allergies when booking so our team can prepare in advance.

Families with young children are welcome. Activities focus on guided nature walks and respectful elephant observation without forced interaction. Some jungle paths may be uneven, so please tell us the children's ages and any mobility needs before booking.

No. The half-day, full-day and 2-day/1-night programs explicitly titled elephant observation include ethical observation without riding, shows, feeding or forced interaction. The 1-day and 2-day/1-night nature-trekking programs do not include elephant activities. Accommodation-only bookings do not include tours. Please check your chosen itinerary before booking.